www.IndigoFeedback.com with survey and chapters online

Books CD
 

www.indigofeedback.com is a feedback website that presents visitors with a customer satisfaction survey about the Indigo book service. The service is offered in both English and French, and the first page of the survey prompts visitors to choose one of the languages. The website enters those who fill out the survey into a sweepstakes in which entrants have the chance to instantly win an an iPod along with 10 chances to win $1000. According to the site, a prize is awarded every day.

The next page on indigofeedback.com asks survey takers if they placed an order at a kiosk or if they made a purchase at a cash register, showing images of the receipt for both in order to assist with figuring out which option is correct.

The next step includes information on the sweepstakes, including links to the sites privacy policy, the sweepstakes rules and regulations, and site system requirements. Visitors are here prompted to enter the date, time, total dollar amount of purchase, and store number on the receipt in order to take the survey and be entered in the sweepstakes. An image of an example receipt is shown here with required information highlighted by boxes. Also included on this page is a link to a page that lists all previous winners.

Finally, once purchase information is submitted, participants answer a series of questions about their experience at the store, such as satisfaction with the service, sections visited in the store, quality of staff interaction and helpfulness, customer recommendations, amongst other questions. After the survey is completed participants are prompted to enter a few pieces of information about themselves such as name and phone number, which are required to be eligible for the contest. After submitting the system checks if the submitter is an instant winner, and enters the submitter into the daily drawing.

http://ww13.empathica.com/sxml/Indigo/landing.html

Similar entries