www.PaneraListens.com with bread survey onlinefood bread
Panera Bread is an artisan, one-of-a-kind bakery committed to excellent
customer service and quality control. The company owners want to make
sure each customer has a satisfactory experience whether they visit the
bakery for a weekday breakfast, a lunch with friends or a leisurely
dinner. They care about the smallest details of a customer's experience.
At paneralistens.com, a customer survey is made available to each customer that has dined in one of their bakeries. After visiting the store, a customer may save his receipt and enter information from it into the blanks on the site. The incentive for the customer to do so is a chance to win $2,000. Winners are drawn monthly. Surveys must be taken within 48 hours after service. Alternately, the customer may enter the survey by calling a toll-free number on his telephone.
The information entered about a customer's unique experience gives the marketing department of Panera Bread a peek into the way individual employees at various locations relate to their patrons. Through the receipt, the exact date and time of service can be evaluated and even the specific cashier that processed the customer's transaction. In this way, the company leaders can be assured that their employees are doing the excellent job of serving customers that patrons come to expect from Panera Bread.